SCENTED

1. Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders are only prepared once payment has been successfully completed.

2. Delivery Timeframe

• Delivery typically takes 2-4 business days after order processing.
• Timeframes may vary depending on location and courier operations.

3. Working Days

• Our working days are Saturday to Thursday.
• We are closed on Fridays.
• Orders placed on Friday will be processed on the next business day.

4. Shipping Fees

• Shipping fees, if applicable, are calculated at checkout based on your location and order details.

5. Delivery Responsibility

• Customers must provide accurate and complete shipping details.
• We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

6. Delivery Delays

While we strive to meet the estimated delivery time, delays may occur due to:

• Courier service issues
• High order volumes
• Unexpected circumstances beyond our control

7. Order Confirmation & Tracking

• Once your order is shipped, you may receive a confirmation message with delivery details or tracking information when available.

8. Support

For any shipping-related inquiries:

• Contact us on Instagram / WhatsApp / Email.
• Our team will assist you as quickly as possible.